FAQs
Payments & Safety
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
We accept payments from major credit card companies like Visa, Mastercard, and American Express.
Shipping & Delivery
Shipping can take up to 5 business days.
Due to global supply chain challenges, shipping times could be longer than usual.
Shipping is £2.99 for orders in the UK.
Certainly! We will send you an email with your tracking link within 2 business days after placing your order.
Returns & Refunds
Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy.
A refund request can be submitted within a month after the purchase is made.
The cost of the return shipping is handled by the customer.